- Please ensure your email address is correct as this is where your order confirmation will be sent.
- Upon selecting “Complete Order” you will be taken to the WorldPay secure payment pages.
- Once payment has been processed you will be taken back to the Odysea On-line Store website.
- A confirmation email will be issued by WorldPay. Please keep this in a safe place.
- Deliveries can only be made to UK mainland addresses. Please call us directly for deliveries to other areas.
- We have updated our delivery terms to a standard rate for all UK mainland orders below £50 and have removed any extra charges applied to orders including chilled. Deliveries to mainland UK addresses for orders over £50 are not subject to a delivery charge. For all other orders, the following delivery charges (including VAT) will apply: Mainland UK orders totalling less than £50, delivery charge is £5.95; Scottish Highlands & remote areas outside of UK mainland, charge is £14.95 with free delivery for orders over £100. Please note, we cannot ship chilled items to the Islands.
- Please note due to new Brexit restrictions affecting courier services, we are currently unable to ship to Northern Ireland.
- We can only deliver to one single address. Orders will not be split.
- We aim to deliver all orders within 4 working days, however during the Christmas period delivery lead times will between 7 to 10 days. Deliveries are only made Monday-Friday between 9am and 6pm.
- A third party courier company is used to deliver orders on our behalf. A signature for delivery is required so please ensure someone is available to receive the order.
- Please call us directly if you are unhappy, for whatever reason, with your order.
- Please call us directly if any product is damaged on receipt of the order. A photograph of the product will be required.
- If you chose to cancel you order then a refund will be issued within 30 days.
- If goods have been received they will need to be returned in the condition they were received in and at your own expense before a refund is issued
Terms & Conditions
For further assistance please contact email@example.com