Help

How to Shop

It's easy! You can either shop by product category or by brand simply by selecting the option on the left hand side of the screen.
Once you have located the product click "Add to Basket". If you want to continue shopping click "Continue Shopping" or "Proceed to Checkout" for payment.
You can view what is in your basket at any time simply by clicking "My Basket" located at the top right of the screen.
You can change the quantity of each product ordered by selecting the "Qty" drop down box, selecting the number required and then clicking "Update".
The Checkout page allows you to view what is in your final basket and the total of the order, in full, with delivery charge added. Deliveries over £40.00 are free of charge.
To complete the order select "Enter Delivery Address".

Enter delivery details. All fields are required.
Please ensure your email address is correct as this is where your order confirmation will be sent.
Select "Confirm Payment" you will then be taken to the WorldPay secure payment pages.
Once payment has been processed you will be taken back to the Odysea On-line Store website.
A confirmation email will be issued by WorldPay. Please keep this in a safe place.

Deliveries can only be made to UK mainland addresses. Please call us directly for deliveries to other areas.
A standard delivery charge of £5.74 plus VAT (£6.74 Net) is added to every order. Orders over £40.00 are delivered free of charge.
We can only deliver to one single address. Orders will not be split.
We aim to deliver all orders within 4 working days. Deliveries are only made Monday-Friday between 9am and 6pm.
A third party courier company is used to deliver orders on our behalf. A signature for delivery is required so please ensure someone is available to receive the order.
Orders will not be left with third parties, such as neighbours.

Please call us directly if you are unhappy, for whatever reason, with your order.
Please call us directly if any product is damaged on receipt of the order. A photograph of the product will be required.

If you chose to cancel you order then a refund will be issued within 30 days.
If goods have been received they will need to be returned in the condition they were received in and at your own expense before a refund is issued.